Privacy Policy

Shivautocare Mobile Mechanic is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

Personal Information: We may collect personal information that you provide directly to us when you:

• Book a service
• Contact us for inquiries or customer support
• Subscribe to our newsletter or other communications
• Engage with us on social media

This information may include:

• Name
• Contact details (phone number, email address, postal address)
• Vehicle information (make, model, registration number)
• Payment information (credit/debit card details, billing address)

Non-Personal Information: We may collect non-personal information automatically when you visit our website, such as:

• IP address
• Browser type
• Operating system
• Referring URLs
• Pages viewed
• Time and date of visits

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and manage our services
• To process your transactions
• To communicate with you, including responding to inquiries and providing customer support
• To send you service updates, promotional materials, and other information
• To improve our website, services, and customer experience
• To comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our business, conducting our services, or servicing you, as long as those parties agree to keep this information confidential.
• Legal Requirements: We may disclose your information when required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owners.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, and disclosure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

You have the right to:

• Access and review your personal information
• Correct or update inaccurate or incomplete personal information
• Request the deletion of your personal information, subject to legal obligations
• Object to or restrict the processing of your personal information
• Withdraw consent for the use of your personal information

To exercise any of these rights, please contact us using the contact information provided below.

6. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Phone: 414 848 850
• Email: info@shivautocare.com.au
• Address: Marsden Park, Australia

By using Shivautocare Mobile Mechanic services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.